Michelle is a nationally recognized franchise marketing expert and the CEO and Founder of Franchise Success Team. With over 15 years of experience in digital marketing and franchise growth strategies, Michelle is passionate about helping franchises thrive in an ever-changing digital landscape. A two-time winner of Cincinnati’s Business Person of the Year, she has also been nominated for the prestigious Woman-Owned Business of the Year award.
Michelle’s expertise lies in crafting powerful, results-driven marketing strategies that elevate franchise brands, enhance their online presence, and drive lead generation. Her unique blend of creativity, data-driven insight, and industry knowledge makes her a trusted partner for franchise owners seeking to grow their business locally, regionally, and nationally.
We understand the unique needs of franchise businesses and provide customized social media strategies that drive engagement, increase brand visibility, and generate quality leads across multiple locations.
Whether you’re a single-unit franchisee or managing multiple locations, our social media marketing services are designed to deliver results. Let’s explore how we can help your franchise grow and thrive online.
Social media is one of the most powerful tools for franchises to connect with local audiences, build brand loyalty, and drive foot traffic. In fact, over 70% of consumers use social media to research and engage with local businesses. With the right strategy, you can leverage social platforms like Facebook, Instagram, LinkedIn, and Twitter to create meaningful connections with your customers and franchisees alike.
At Franchise Success Team, we offer a full suite of social media marketing services tailored to meet the unique needs of franchises. Our services are designed to build a strong, consistent online presence while empowering franchisees to engage with their local communities.
We start by understanding your franchise’s goals, brand voice, and target audience. From there, we develop a custom social media strategy designed to align with your overall marketing objectives and drive engagement across all franchise locations. Whether you want to boost brand awareness, generate leads, or increase customer loyalty, our strategies are tailored to help you succeed.
We understand that each franchise location is unique, and social media marketing needs to reflect this. Our team creates localized content and campaigns that resonate with your specific market, helping your franchise connect with local audiences. By utilizing geo-targeted ads and local content strategies, we help you build brand awareness and drive foot traffic to individual locations.
Great content is at the heart of every successful social media campaign. Our team creates engaging, high-quality content that aligns with your brand’s messaging while reflecting the individuality of each franchise location. This includes:
Reach a wider audience with paid social media advertising. Our team creates highly targeted ad campaigns across platforms like Facebook, Instagram, LinkedIn, and Twitter to help you reach potential franchisees and customers. We handle everything from ad creation to audience targeting, ensuring that your budget is spent effectively to maximize ROI.
In today’s digital world, maintaining a positive brand reputation is critical. We monitor and manage your franchise’s online reputation by responding to reviews, engaging with followers, and addressing customer feedback in a timely and professional manner. Our goal is to build trust and foster a sense of community between your brand and your customers.
Each social media platform has its own strengths, and we make sure your franchise is leveraging the right ones. We create multi-platform campaigns that are optimized for each channel, ensuring that your brand is seen by the right people, at the right time. Whether it’s running contests on Facebook, posting tutorials on Instagram, or sharing industry news on LinkedIn, we ensure your social presence is cohesive and effective.
Understanding the impact of your social media efforts is key to ongoing success. We provide detailed analytics and reports that show how your social media campaigns are performing, including metrics like follower growth, engagement rates, website traffic, and lead generation. With these insights, we continuously refine and optimize your social media strategy for maximum results.
Michelle’s marketing team works with franchisors, franchisees, and other multi-location businesses. Her team has the experience to meet all your marketing needs, from brand consistency to local targeting. Her dedicated team of experts uses their powerful technology to bring you more customers and increase the return on your online marketing investment. She has the franchising experience to get the results you need.
Are you considering a redesign or need a website? We’ll help you deliver your message in a way that persuades your visitors to dig deeper and stay longer.
Our proprietary keyword research allows us to uncover vital statistics on search trends that increase the overall ROI of your marketing campaign.
Need a logo, brochure, or sales flyer for your business? We can help you create a consistent brand from your online strategy to print marketing.
Email marketing is a vital part of keeping in contact with your customers. Once the initial sale is made it can help generate repeat business.
Need articles for your website but not sure what to write? We have a team of content writers available to write for every industry.
Need articles for your website but not sure what to write? We have a team of content writers available to write for every industry.
YouTube is the #2 search engine in the world! Increase your sales and improve your brand popularity with our video creation services.
A mobile presence is not a luxury anymore, it is crucial for attracting customers through an engaging presence with the mobile web.
Need a turn-key marketing program that will generate local leads for your franchisees? Looking to sell more franchise opportunities?
As the online marketplace becomes more competitive it’s more valuable than ever to have a website that ranks highly with SEO.